Putting the User at the Center
For AXSOS AG the success of an IT solution depends on how well it is oriented around the user and how it will be used. Ultimately and fundamentally, AXSOS’ solutions are result-oriented.
User-orientation has nothing to do with added features and gadgetry; rather it is the core of AXSOS’ business philosophy. Ultimately, it was the idea of a truly user-oriented IT, which in 2009 moved the founder of AXSOS AG to bring to life a new IT start-up with a distinct and up till then unrealised approach.
AXSOS supports the customer on the future-oriented path to transforming his Information Technology into Business Technology. From the first preliminary discussions through to the finished solution and the subsequent support the user remains the focus. Thus optimal results can be delivered to the user by recognising the difference between mere wishes and real requirements, because true user-orientation stands for that which the user actually needs.
The core areas in which AXSOS develops these solutions are IT Security, IT Infrastructure and Custom Software Development. All AXSOS’ solutions are tailor-made to fit the SME and together with their Selective Sourcing strategy enable them to provide the SME better access to world-wide IT resources.
Just as the user as a person takes center stage in AXSOS’ solutions, so also the human factor plays an especially important part in all internal and external relationships at AXSOS. Sustainability, sought after at the highest level of quality, characterizes AXSOS’ long-term partnerships with their customers. Social commitment is matter of course and the branch in Ramallah, Palestine, speaks for business courage and creative far-sightedness. Investing against the trend has proven itself for AXSOS and their customers. AXSOS CEO, Frank Müller is delighted with the flexibility and work-ethic of his Palestinian colleagues. Regular rotation of employees across the locations has enabled the team to grow together in no time. Thanks to the mixed teams AXSOS AG can offer a 24x7 Service Desk and a Remote Monitoring Center in German, English and Arabic.
The consistent focus on the guiding principles of the company - "innovative, dynamic, genuine" - is reflected in a steady, healthy growth, with currently more than 50 employees. New premises were recently obtained for the headquarters in Stuttgart after the old ones were bursting at the seams. Together with the Solingen office and the branch in Ramallah, AXSOS AG serves around 180 customers around the globe.